FAQs

FAQ

Yes, we make Custom Orders.
Customization can be done in different gemstone too. If you have any custom demands, please let me know and I will try my best to make it. 

Wholesale availability

Yes, we do Wholesale Please free to message me for Wholesale Enquires. you can contact me for bulk orders.

Gift wrapping and packaging

Our Packaging is 100% safe & Secure. you will get your crystal products in safe Form inside box with beautiful velvet outside..

 

Sizing & Detailed are same as mentioned in listing .

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Shipping And Returns
Delivery From India: 2-3 Weeks
Fast & secure with USPS.
Hassle-free returns within 30 days.

Ethically Sourced 
Treatment : No Treatment .

Crystal Care:

Wash in lukewarm, soapy water and dry using a soft micro fiber cloth. Avoid contact with chemicals or bleach.

Returns and exchanges are not accepted based on crystal characteristics or on change of mind. All sale items are final and cannot be returned for a refund or exchange unless deemed to have a major fault.

Stones are natural minerals each beautiful and unique in pattern and crystalline composure; therefore no two Stoned Crystals will ever be the same. Please be aware, as natural objects their appearance can vary from the images shown and they may contain tiny fissures and pits and expect to find inclusions and beautiful markings within the crystal itself.  Our designs and crystal cuts are made to show the beauty of a crystalline structure rather than looking like glass, as our products a hand cut, they will never be completely ‘perfect’.

Unfortunately, accidents happen and we do our best to ensure each and every item finds itself to you in perfect condition.

If your crystal has arrived broken, please email us with your order number # and a photo of its condition to contact@carvingkingdom.comso we can work out the best solution for you.

 

Yes, we can do customized orders or any kind of variations of gemstone too.

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