Refund and Returns Policy

Replacement Policy

We offer 3 days hassle-free Size Replace (Doesen’t include color and design) from the date of delivery
Pick-up will be attempted twice. If the courier company is unable to pick up the shipment or the customer is unavailable, the customer will need to courier the product back to our warehouse location.
If the products are returned in poor condition or have been worn, Replacement would not be provided. We only replace once the product has reached back to our warehouse and a quality check is done.
In case of any issues, reach out to our customer support on 1234567890 or email us on customercare@premiumkapde.com We would be really happy to help, and every query would be solved between Monday-Saturday, 10am-6pm. In case of delayed response, please allow us time till next day and it will be taken up on priority.
You can cancel a product only if the order has not been dispatched from our warehouse.
Once a product is exchanged and is delivered, we would not be able to adhere to any more requests.
In case of self shipping please ensure the items are packed securely to prevent any loss or damage during transit and the order ID and the registered mobile number is mentioned on the packaging. All items must be in unused condition with all original tags attached and packaging intact.

If you have received any SMS or email of order delivered status and it’s not received by you then please email or contact us within 24 hours.